Payment and Financial Disclosure
We are passionate about supporting families during a challenging time and love what we do. In order to provide a high quality service, we need to dedicate time to our patients and offer long consultations to give you and your family the care you deserve. Unfortunately, the Medicare Rebate has been frozen for over 20 years, and more importantly, it has never properly funded longer, more complex appointments. The Medicare Rebate is currently completely inadequate to cover the cost of our medical services. For this reason, all consults at Adelaide Mums and Babies Clinic will incur out of pocket costs (a gap payment). Our clinic does not offer bulk-billed consults. This applies to children, pensioners, health care card holders, students, and patients that may have previously been bulk-billed by us. Full payment is required to be paid on the day of the consultation.
If a Medicare rebate can be applied to the consult (which occurs in the vast majority of cases), this rebate can be instant on the day or will be transferred into your nominated bank account within 48 hours depending on your account. Out of pocket costs apply to face-to-face, telehealth and telephone appointments.
For newborns, we highly recommend completing their Medicare card application on-line as soon as possible after their birth. If you do not have a valid Medicare card for them at the time of the consult, the full payment will be required to be made on the day, and you can apply for the Medicare rebate from Medicare directly, at a later date. It is now super easy to enrol via the Express Plus Medicare mobile app. Here is the link to the Services Australia website for information about registering your baby with Medicare.
Private Health Insurance does not cover appointments with doctors, only hospital admissions and some Allied Health appointments.
Please contact us to discuss payment of your account prior to your consultation, if you feel you will have trouble paying the full amount on the day. Payment plans are available.
If, like us, you feel your Medicare rebate should be increased, please write to your local Member of Parliament, or the Federal Health Minister, and ask for change.
Please contact our Practice Manager Rachael if you have genuine financial hardship to discuss payment options.
Please click here to see our Fee Structure.
CANCELLATION POLICY
Appointments:
A cancellation fee will apply if there is failure to give 24 hours notice of appointment cancellation. The cancellation fee will be the out of pocket fee for the type of consultation that was booked.
Classes: Antenatal Breastfeeding Education Class & Bringing Baby Home Class
Cancellations over 48 hours will receive full reimbursement. Cancellations under 48 hours will receive a 50% refund.
Parents Group:
Cancellations of the entire 6 week block (if cancelled prior to class 1)
Cancellations under 24 hours have an $80 fee. Cancellations over 24 hours will receive a full refund.