MyMedicare

What is MyMedicare? 

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams.

What are the benefits of MyMedicare?

It is voluntary and free to register in MyMedicare.

When you register in MyMedicare, it will notify your general practice that you have chosen them as your regular care team.  Additional funding will be available from the government to help them provide the care you need.

MyMedicare patients will have access to:

  • greater continuity of care with your registered practice, improving health outcomes
  • longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP
  • triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders, from 1 November 2023
  • more regular visits from your GP and better care planning for people living in a residential aged care home, from August 2024
  • connections to more appropriate care in general practice for people who visit hospital frequently, from mid-2024.

If you choose not to register in MyMedicare, you’ll still be able to access the same quality of care from your healthcare providers.


Eligibility and registration 

Who is eligible?

MyMedicare is a free and voluntary registration system open to Australians with a Medicare card or a DVA Veteran Card who regularly attend a registered practice. You’re eligible to register if you’ve had 2 or more face-to-face appointments at your regular practice in the past 24 months or one face-to-face visit for practices in remote locations. People who are facing hardship will be exempt from all eligibility requirements. This includes people experiencing domestic and family violence and homelessness. Parents/guardians and children can be registered at the same practice, if either is eligible and registered. A parent/guardian must register a child under 14 years and provide consent on their behalf and this registration will need to be completed at the practice. Young people aged 14 to 17 years can register and provide consent without a parent/guardian.

From 1 October 2023, patients can register with their regular general practice and select their preferred GP in MyMedicare.

Patients can register with:

• an accredited general practice;

• an Aboriginal Community Controlled Health Service;

• an Aboriginal Medical Service; and

• a nurse practitioner-led practice with a GP.

• Other non-traditional practice (who meet the healthcare provider registration and eligibility criteria). Your chosen practice must be registered in MyMedicare before you can commence your own patient registration.

There are a number of ways you can register with your chosen practice in MyMedicare:

• Start the registration process in your Medicare Online Account or Express Plus Medicare mobile app. Practice staff will then accept the registration in the MyMedicare system.

• Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare mobile app, which you can then complete.

• Fill out a registration form at your practice. By signing the form, you are giving your consent to participate in MyMedicare with that practice. Practice staff will then complete the registration in the MyMedicare system. A registration in MyMedicare is only successful when both the patient and practice have provided consent to formalise their relationship through one of the processes noted above.

Do I have to register for MyMedicare?

No, registration in MyMedicare is voluntary for patients, GPs and practices. Your regular practice may be registered for MyMedicare, however it is up to you to decide if you want to register as their patient. Registration in MyMedicare is only confirmed when both the patient and practice have provided consent to formalise their relationship through one of the registration processes outlined under How do I register for MyMedicare?

Can I register with more than one clinic?

No, the goal for MyMedicare is to help strengthen the relationship you have with your preferred medical clinic and Doctor. Children are exempt from needing to have visited their Doctor twice in the past 24 months.

Do I need to registered a child? 

Registration is optional for all patients. If you want to receive the MyMedicare benefits for your children, you will need to register each child with MyMedicare and choose their preferred clinic and Doctor.

Can I change my preferred clinic and doctor once I have registered? 

Yes, You can visit any medical clinic or doctor you like. However you will only recieve the extra Medicare benefits at your chosen or registered clinic.

Does it cost anything to register?

No, it is free to register in MyMedicare.


How to register 

 

To register for MyMedicare using you Medicare Online Account, you’ll need:

  • to link your Medicare online account to myGov
  • your Medicare card.

To register online, follow the steps below:

  1. Sign in to myGov.
  2. Select Medicare.
  3. Select Register for MyMedicare, then Start.
  4. Under search for your practice, select Your practice, then Next. If you can’t find your practice, you’ll need to contact them to check if they’re registered for MyMedicare.
  5. Select Your preferred GP, then Next.
  6. Select Submit registration, then follow the prompts to complete your claim.

 

How to register using the Express Plus Medicare mobile app

To register for MyMedicare using the Express Plus Medicare mobile app, you’ll need:

  • to link your Medicare online account to myGov
  • download the most up to date version of Express Plus Medicare mobile app
  • your Medicare card.

To register using the app, follow the steps below:

  1. Log into the Medicare Express Medicare mobile app.
  2. Select Register for MyMedicare, then Start.
  3. Under search for your practice, select Your practice, then Next. If you can’t find your practice, you’ll need to contact them to check if they’re registered for MyMedicare.
  4. Select Your preferred GP, then Next.
  5. Select Submit registration, then follow the prompts to complete your claim.

You’ll need to download and set up the Express Plus Medicare mobile app.

 

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